Shipping and Handling

United States
Signed and Tracked Express Shipping: FREE 1-3 Business Days 

United Kingdom
Tracked Standard Shipping: FREE 3-8 Business Days
Signed and Tracked Express Shipping: FREE 1-4 Business Days 

Canada
Tracked Standard Shipping: FREE 4-9 Business Days
Signed and Tracked Express Shipping: FREE 1-4 Business Days 

Europe
Tracked Standard Shipping: FREE 4-9 Business Days
Signed and Tracked Express Shipping: FREE 1-4 Business Days  

Australia
Tracked Standard Shipping: FREE 2-5 Business Days 

New Zealand
Tracked Standard Shipping: FREE 4-9 Business Days
Signed and Tracked Express Shipping: $9.99 1-3 Business Days 

Rest Of World
Tracked Standard Shipping: FREE 4-12 Business Days (depending on location)
Signed and Tracked Express Shipping: $15.99 1-3 Business Days 

*Shipping times are subject to stock availability and exclude clearance/customs delays* 


Please direct any shipping related inquiries to info@kenzzi.com 

Handling
All orders will be dispatched from our warehouse within 2 business days, during peak periods this can increase to within 4 business days. KENZZI is not responsible for refunds of shipping costs in the event of delayed shipping due to product availability. 

KENZZI does not take responsibility for any untracked parcels that go missing. We are not responsible for delays, lost or damaged shipments or orders sent to incorrect, invalid addresses or correct addresses. KENZZI will help as much as possible to trace a missing parcel, however, if untracked shipping is selected, it is the customer’s responsibility to follow up with the carrier. KENZZI is not responsible for refunds of shipping costs in the event of delayed shipping due to product availability.

Local Destination Tax & Duties
KENZZI has no control over any customs or import duties that could be charged when the order reaches the destination country. These charges can cause delays and the customer will be liable to pay for them. KENZZI advises the customer to check with the local customs agency before placing the order.