Mens Electric Shave Warranty
KENZZI Men’s Shaver – 2-Year Limited Warranty
Thank you for choosing KENZZI. We stand behind the quality of our products and are committed to ensuring a premium experience for every customer.
This 2-Year Limited Warranty applies to all KENZZI Men’s Shavers purchased worldwide when bought from an authorised KENZZI reseller.
Warranty Coverage
KENZZI warrants that your Men’s Shaver will be free from defects in materials and workmanship under normal consumer use for two (2) years from the original purchase date.
This warranty applies only to products purchased from an authorised KENZZI reseller. Products purchased from unauthorised sellers, grey-market vendors, or second-hand marketplaces are not covered.
Worldwide Use
Your KENZZI Men’s Shaver may be used anywhere in the world, including during international travel.
Please follow all operating instructions and charging guidelines to ensure proper use.
Warranty Service (USA Only)
While the product may be used globally, all warranty claims can only be accepted and processed within the United States.
Customers located outside the USA must ship the product to the designated U.S. service center at their own expense.
KENZZI will cover the cost of return shipping within the United States only.
If a defect covered by this warranty occurs, KENZZI will, at its discretion:
- Repair the product using new or refurbished parts, or
- Replace the product with a new or refurbished product of equal or greater value.
What Is Not Covered
This Limited Warranty does not cover:
- Products purchased from an unauthorised KENZZI reseller
- Damage caused by misuse, accidents, abuse, or improper handling
- Water damage when used contrary to the instructions
- Normal wear and tear, including blade or head deterioration
- Cosmetic damage such as scratches or discoloration
- Loss, theft, or damage during shipping to the service center
- Unauthorized repairs or modifications
- Removal or alteration of serial numbers
- Commercial or non-consumer use
Replacement blades and heads are classified as consumable parts and are not covered.
How to Submit a Warranty Claim
To request warranty service, please follow these steps:
- Provide valid proof of purchase from an authorised KENZZI reseller.
- Contact KENZZI Customer Support at info@kenzzi.com.
- Follow the return instructions provided by our team.
- Ship the product to the designated U.S. service address.
Products sent without valid proof of purchase will not qualify for warranty service.
Limitation of Liability
To the maximum extent permitted by law:
- This Limited Warranty is the exclusive remedy for defects in materials or workmanship.
- KENZZI will not be liable for any indirect, incidental, or consequential damages, including loss of time, income, or use.
This warranty gives you specific legal rights. You may have additional rights depending on your state of residence.
No Other Warranties
No retailer, distributor, reseller, or representative is authorised to alter or extend this warranty in any way.
Only the written terms found here apply.