Kenzzi 90 Day Money-Back Guarantee

Here at Kenzzi we understand it is hard to trust a product which sounds too good to be true. That's why we're proud to offer our 90 day money-back guarantee!

How to claim your money back:

You must have purchased our at-home IPL Laser Hair Removal handset from our website, after the 10th October 2019.
  1. Trial our handset for at least 60 days from the date of delivery, but for no more than 90 days
  2. You must complete at least 6 treatments, with treatments being 1 week apart, and take a photo of the area/s you are treating before each of the sessions.
  3. If there are no noticeable results in hair reduction, email your 6 photos to us at info@kenzzi.com with your order number, and we will review your application.
  4. All 90-day Money-Back Guarantee applications MUST be submitted within 90 days of receiving your handset.
  5. ALL images MUST have valid time and date stamps
  6. If your application does not meet our return criteria, you will not be approved for a refund. Incomplete or illegible claims will not be refunded
  7. If approved, we will refund you the handset purchase price (at the time of order), once the handset has been returned to our warehouse*.